India
1040 The palladium mall, near Yogi Chowk Surat, Gujarat 395010
London
75 Buckingham Palace Rd, London SW1W 0QU
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Last Updated: 21 October 2026
Welcome to AD Digital Info These Terms & Conditions (“Terms”, “Terms and Conditions” or “T&C”) govern your access to and use of the AD Digital Info website at addigitalinfo.com (the “Website”) and your use of the digital marketing, web development, software development and related services provided by AD Digital Info (“AD Digital Info”, “we”, “us” or “our”).
By accessing our Website, submitting an enquiry, requesting a quotation, approving a proposal, or engaging our Services, you acknowledge that you have read and agree to these Terms.
If you do not agree with these Terms, please do not use our Website or Services.
1. Company Information
Company Name: AD Digital Info
Registration Number: 1977xxxx
London Office:
75 Buckingham Palace Rd,
London SW1W 0QU, United Kingdom
India Office:
1040 The Palladium Mall, near Yogi Chowk,
Surat, Gujarat 395010, India
Email: support@addigitalinfo.com
Website: https://addigitalinfo.com/
Phone: UK +44 7823708767 / India +91 9924182348
AD Digital Info operates and provides services through its applicable business entity, office, employees, contractors or delivery teams in accordance with the nature of the engagement and applicable law.
2. Definitions
For these Terms:
-“AD Digital Info”, “we”, “us” or “our”** means AD Digital Info and the applicable entity providing the relevant Services.
-“Client”, “you” or “your”** means any person, business, company or organisation using our Website or purchasing our Services.
-“Services” means the digital marketing, SEO, PPC, social media marketing, website development, Shopify development, e-commerce development, mobile app development, CRM development, software development, consulting, maintenance, support and other services offered by us.
-“Deliverables” means the agreed websites, applications, designs, software, code, reports, documents, marketing materials or other outputs supplied to the Client.
-“Third-Party Services” means services, platforms, software, APIs, plugins, hosting providers, advertising platforms, payment providers, applications or other products operated by third parties.
3. Acceptance of Terms
By using our Website or Services, you confirm that:
1. you have the legal capacity to enter into a binding agreement;
2. if you represent a company or organisation, you have authority to act on its behalf;
3. all information supplied to us is accurate and complete;
4. your use of our Website and Services complies with applicable laws; and
5. you agree to these Terms and any applicable quotation, proposal, statement of work or service agreement.
Where a separate written agreement has been entered into between AD Digital Info and the Client, that agreement will take precedence over these Website Terms where there is a conflict.
4. Our Services
AD Digital Info provides digital and technology services that may include:
– Digital Marketing
– Search Engine Optimisation (SEO)
– Pay-Per-Click (PPC) Advertising
– Social Media Marketing
– Content Marketing
– Email Marketing
– Website Design and Development
– WordPress Development
– Shopify Development
– E-commerce Development
– WooCommerce Development
– Mobile Application Development
– CRM Development
– Custom Software Development
– Web Application Development
– API and Third-Party Integrations
– Conversion Rate Optimisation
– Analytics and Reporting
– Website Maintenance
– Technical Support
– Other services agreed with the Client
The specific scope, deliverables, fees, timelines and responsibilities for a project will be set out in the applicable proposal, quotation, statement of work, order form or written agreement.
5. Proposals and Scope of Work
Unless expressly stated otherwise:
– quotations and proposals are based on the requirements and information available to us at the time;
– quotations may change if project requirements change;
– work outside the agreed scope may incur additional charges;
– estimated delivery dates are estimates unless expressly agreed otherwise;
– third-party costs may be charged separately; and
– work may commence after the required approval, deposit or payment has been received.
Any additional requirements, revisions or changes requested by the Client may affect both the project cost and delivery timeline.
6. Client Responsibilities
The Client agrees to:
– provide accurate and complete information;
– provide required content, images, branding materials and other assets;
– provide necessary account and system access where required;
– obtain all necessary rights, licences and permissions for materials supplied to us;
– provide timely feedback and approvals;
– ensure that supplied content and business information are lawful and accurate;
– comply with applicable laws and third-party platform policies; and
– make payments by the agreed due dates.
Any delay caused by missing information, delayed approvals, unavailable access or changes requested by the Client may result in a corresponding delay in delivery and/or additional charges.
7. Fees and Payments
Service fees will be specified in the applicable proposal, quotation, invoice or agreement.
Unless otherwise agreed in writing:
1. deposits or advance payments may be required before work begins;
2. invoices must be paid by the due date shown on the invoice;
3. we may suspend Services where payments remain overdue;
4. approved third-party costs remain payable by the Client;
5. applicable VAT, GST, sales tax or other taxes may apply depending on the transaction and applicable law; and
6. currency conversion, bank or payment-processing charges may be payable by the Client where applicable.
For recurring Services, billing and cancellation terms will be specified in the relevant agreement.
8. Refunds and Cancellation
Refunds and cancellation rights depend on the nature of the Services, the applicable agreement and mandatory rights under applicable law.
Once work has commenced, the Client may be responsible for payment for work already performed, resources allocated, third-party expenses incurred and other approved costs.
Cancellation does not automatically entitle the Client to a refund for Services already performed or costs already incurred.
Nothing in these Terms is intended to exclude or restrict any consumer right or statutory right that cannot legally be excluded or restricted.
9. Digital Marketing and SEO
Digital marketing, SEO, PPC and other online marketing Services depend on factors outside our reasonable control, including search-engine algorithms, advertising-platform policies, competition, market conditions, budgets, website performance and third-party systems.
Therefore:
– we do not guarantee specific search-engine rankings;
– we do not guarantee a specific number of leads, sales, visitors or conversions;
– we do not guarantee a particular return on advertising spend;
– advertising campaigns may be rejected, restricted or suspended by third-party platforms;
– search engines and advertising platforms may change their algorithms, policies or functionality; and
– projected or estimated results are not guarantees of future performance.
Any specific performance commitment expressly agreed in writing will be governed by the relevant agreement.
10. Website and Software Development
For website, application and software development projects:
– the agreed scope determines the Deliverables;
– functionality not expressly included in the scope may be treated as additional work;
– third-party plugins, themes, APIs, software and integrations may have separate fees and licensing terms;
– changes after approval may result in additional charges;
– the Client is responsible for reviewing and approving Deliverables;
– the Client is responsible for the accuracy of its products, services, prices, business information and supplied content; and
– websites and software may require ongoing maintenance, security updates and compatibility updates after delivery.
Unless specifically included in the agreed scope, hosting, domains, premium plugins, software subscriptions, third-party licences and ongoing maintenance are not included in development fees.
11. Third-Party Platforms
Our Services may use or integrate with third-party platforms, including search engines, social media platforms, hosting providers, Shopify, WordPress, payment processors, analytics platforms, advertising platforms, APIs and other external services.
We do not control third-party platforms and cannot guarantee their:
– availability;
– pricing;
– functionality;
– security;
– approval of accounts, applications or advertisements;
– continued operation; or
– compatibility with our Services.
The Client is responsible for complying with the terms and policies of any third-party platform used in connection with its business.
12. Intellectual Property
Unless otherwise agreed in writing:
1. AD Digital Info retains ownership of its pre-existing intellectual property, processes, methodologies, frameworks, templates, tools, systems, reusable components and know-how.
2. Third-party software, plugins, themes, fonts, libraries, stock assets and other third-party materials remain subject to their respective licences.
3. The Client retains ownership of materials supplied by the Client.
4. Rights in final Deliverables created specifically for the Client will be governed by the applicable proposal, statement of work or agreement.
5. Where ownership or licence rights are transferred to the Client under an agreement, such transfer is subject to payment of all outstanding amounts unless otherwise agreed.
Nothing in these Terms prevents AD Digital Info from using general knowledge, skills, techniques and non-confidential know-how developed during the provision of Services.
13. Client Content and Materials
The Client warrants that all content and materials provided to AD Digital Info, including text, images, videos, logos, trademarks, data, software and other materials:
– may lawfully be used;
– do not infringe third-party rights;
– are not unlawful, defamatory or misleading;
– do not contain malicious code; and
– may be used by AD Digital Info for the purpose of providing the Services.
The Client is responsible for obtaining all required licences, permissions and consents.
14. Confidentiality
Each party may receive confidential or commercially sensitive information from the other party.
Each party agrees to take reasonable steps to protect confidential information and not disclose it to unauthorised persons except where:
– the other party provides consent;
– disclosure is required for employees, contractors or professional advisers who need the information;
– disclosure is required by law or legal process; or
– disclosure is otherwise permitted under the applicable agreement.
Confidentiality obligations do not apply to information that is publicly available without breach, already lawfully known, independently developed or lawfully obtained from another source.
15. Privacy and Data Protection
We may collect and process personal information when you use our Website or Services.
Our collection and use of personal information is also governed by our Privacy Policy.
Depending on the Client, transaction and circumstances, applicable data-protection laws may include:
– UK GDPR;
– EU GDPR;
– applicable UK data-protection legislation;
– applicable Indian privacy and data-protection laws;
– Australian privacy laws; and
– applicable United States privacy laws.
Where AD Digital Info processes personal data on behalf of a Client, additional data-processing terms or a Data Processing Agreement may apply.
The Client is responsible for ensuring that personal data supplied to AD Digital Info has been collected and disclosed lawfully and may be processed for the relevant purpose.
16. International Clients
AD Digital Info provides Services to Clients located in different countries, including the United Kingdom, India, Australia, European Union countries and the United States.
Clients accessing our Website or Services from outside the United Kingdom do so subject to applicable local laws.
Different jurisdictions may provide mandatory consumer, privacy, contractual or other legal rights. Nothing in these Terms is intended to exclude or reduce any right that cannot legally be excluded or reduced.
Where a Client is a consumer, applicable consumer-protection legislation may apply notwithstanding these Terms.
17. Website Availability
We aim to maintain the Website and keep it reasonably available, but we do not guarantee that the Website will always:
– be available without interruption;
– be error-free;
– be free from viruses or harmful components; or
– work with every device, browser or operating system.
We may modify, suspend or discontinue any part of the Website where reasonably necessary for maintenance, security, technical updates or business purposes.
18. Prohibited Activities
You must not use our Website or Services to:
– violate any applicable law;
– infringe intellectual-property or other rights;
– distribute malicious software;
– attempt unauthorised access to systems;
– interfere with Website infrastructure;
– send unlawful spam;
– impersonate another person or organisation;
– upload unlawful, fraudulent, abusive, defamatory or harmful content;
– unlawfully copy or reverse engineer our proprietary systems; or
– engage in fraudulent or deceptive activities.
We reserve the right to suspend or restrict access where we reasonably believe these Terms have been breached.
19. Third-Party Websites and Links
Our Website may contain links to third-party websites and services.
Such links are provided for convenience and do not necessarily constitute an endorsement.
AD Digital Info is not responsible for the content, availability, security, privacy practices, products or services of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
20. Disclaimer
To the maximum extent permitted by applicable law, the Website and information provided through it are supplied on an “as is” and “as available” basis.
We do not guarantee that information published on the Website will always be complete, accurate, current or suitable for a particular purpose.
Nothing in these Terms excludes or limits any warranty, guarantee, condition or statutory right that cannot legally be excluded or limited.
21. Limitation of Liability
To the maximum extent permitted by applicable law, AD Digital Info will not be liable for indirect, incidental, special, consequential or economic losses, including loss of profits, revenue, business opportunities, goodwill or anticipated savings arising from the use of the Website or Services.
Where legally permitted, our total liability arising from a particular Service will be limited to the amount paid by the Client for that particular Service during the applicable contractual period.
These limitations do not apply to liability that cannot legally be excluded or limited.
Nothing in these Terms is intended to exclude liability for fraud or fraudulent misrepresentation or any other liability that cannot lawfully be excluded.
22. Indemnification
To the extent permitted by applicable law, the Client agrees to indemnify AD Digital Info against reasonable losses, claims, liabilities, damages and costs arising from:
– unlawful use of the Website or Services by the Client;
– infringement caused by materials supplied by the Client;
– breach of these Terms by the Client;
– violation of applicable law by the Client; or
– unauthorised use of third-party materials supplied by the Client.
This clause does not apply to the extent that applicable law prevents such indemnification.
23. Suspension and Termination
We may suspend or terminate Services or Website access where:
– the Client materially breaches these Terms or an applicable agreement;
– invoices remain unpaid;
– continuing the Services would result in a violation of applicable law;
– there is a material security risk;
– fraudulent or unlawful activity is suspected; or
– termination is otherwise permitted under the applicable agreement.
Termination will not affect rights or obligations that arose before termination.
Provisions concerning payment, intellectual property, confidentiality, liability and other provisions intended to survive termination will continue to apply to the extent permitted by law.
24. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, business practices, Website or legal requirements.
The updated version will be published on this page with a revised **Last Updated** date.
For existing Clients, the terms of an applicable signed agreement will govern the contractual relationship.
25. Force Majeure
AD Digital Info will not be responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, war, terrorism, government action, labour disputes, telecommunications failures, internet outages, power failures, cyber incidents, third-party platform outages or other events beyond our reasonable control.
26. Governing Law
These Terms shall be governed by the laws of England, Wales and India, subject to any mandatory rights or protections that apply to the Client under applicable law.
Where a separate written agreement specifies a different governing law or jurisdiction for a particular Service, that agreement will apply to the extent permitted by law.
27. Dispute Resolution
If a dispute arises, the parties should first attempt to resolve the matter through good-faith communication and negotiation.
If the dispute cannot be resolved informally, either party may pursue the remedies available under the applicable law and contractual agreement.
Nothing in this clause prevents a consumer from exercising mandatory rights available under applicable consumer-protection legislation.
28. Severability
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be modified or removed only to the extent necessary, and the remaining provisions will continue to apply.
29. No Waiver
If we do not immediately enforce any provision or right under these Terms, this does not mean that we have waived that right.
30. Entire Agreement
These Terms, together with our Privacy Policy and any applicable proposal, quotation, statement of work or service agreement, constitute the relevant agreement concerning the use of our Website and Services.
Where there is a conflict, the specific written agreement applicable to the Services will take precedence over these general Website Terms.
31. Assignment
The Client may not transfer or assign its rights or obligations under an applicable agreement without our prior written consent, except where such restriction is not permitted by applicable law.
AD Digital Info may assign or transfer its rights and obligations as part of a merger, acquisition, restructuring, sale of business or similar transaction, subject to applicable law.
32. Electronic Communications
By communicating with AD Digital Info electronically, you agree that we may use electronic communications for business purposes, including:
– quotations;
– invoices;
– project communications;
– approvals;
– contractual notices;
– service updates; and
– other business-related communications.
33. Contact Information
For questions regarding these Terms & Conditions, please contact us:
AD Digital Info
Email: support@addigitalinfo.com
Website: addigitalinfo.com
Phone: +44 7823708767
London Office
75 Buckingham Palace Rd,
London SW1W 0QU, United Kingdom
India Office
1040 The Palladium Mall, near Yogi Chowk,
Surat, Gujarat 395010, India
34. Legal Notice
These Terms & Conditions are intended to establish general terms for the use of the AD Digital Info Website and the provision of Services.
Specific commercial arrangements may be governed by a separate proposal, quotation, statement of work, service agreement, master services agreement or other written contract.
Where applicable, the specific written agreement will take precedence over these Website Terms.
Registration Number: 1977xxxx
Last Updated: 21 October 2026