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Privacy Policy

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Privacy Policy - AD Digital Info

Last Updated: March 17, 2025

1. Introduction

AD Digital Info Pty Ltd (ACN: XXX XXX XXX) ("AD Digital Info", "we", "us", or "our") is committed to protecting the privacy of all individuals who visit our website, register as users, or become clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or services.

By accessing our website or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information we Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on the website
  • Complete forms or submit inquiries
  • Purchase services
  • Create an account
  • Subscribe to newsletters or updates
  • Contact our support team

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment information
  • Business information
  • Account login credentials
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent
  • Links clicked
  • Access times and dates
  • Device information

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience. You can control cookie settings through your browser preferences, although disabling cookies may limit your ability to use certain features of our website.

3. How we Use Your Information

We may use the information we collect for various purposes, including:

3.1 Providing Services

  • Fulfilling your service requests
  • Processing transactions
  • Managing your account
  • Providing customer support
  • Communicating about your account or services

3.2 Improving Our Services

  • Analyzing usage patterns and trends
  • Enhancing website functionality
  • Developing new products and services
  • Troubleshooting technical issues
  • Customizing content and user experience

3.3 Marketing and Communication

  • Sending promotional emails about new services or special offers
  • Delivering newsletters or updates you have subscribed to
  • Responding to inquiries and support requests
  • Conducting surveys or requesting feedback

3.4 Legal Compliance and Protection

  • Complying with applicable laws and regulations
  • Enforcing our Terms and Conditions
  • Protecting against fraudulent, unauthorized, or illegal activity
  • Safeguarding the rights, property, and safety of our company, users, and others

4. Disclosure Of Your Information

We may disclose your information to third parties in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

4.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed for these purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Portability

You may request access to the personal information we hold about you and request a copy in a structured, commonly used, and machine-readable format.

7.2 Correction

You may request that we correct inaccurate or incomplete personal information we hold about you.

7.3 Deletion

You may request that we delete your personal information in certain circumstances.

7.4 Restriction

You may request that we restrict the processing of your personal information in certain circumstances.

7.5 Objection

You may object to our processing of your personal information for direct marketing purposes or based on legitimate interests.

7.6 Withdrawal of Consent

Where we rely on your consent as the legal basis for processing your personal information, you may withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of each website you visit.

11. Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us directly. Please note that you will continue to receive transactional or account-related communications even if you opt out of marketing communications.

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

AD Digital Info Pty Ltd
Email: support@addigitalinfo.com
Address: UK -75 Buckingham Palace Rd, London SW1W 0PT
Phone: +44 7932782757

14. Complaints

If you believe that we have not adhered to this Privacy Policy or if you have any privacy-related complaints, please contact us using the information provided above. We will respond to your complaint within a reasonable timeframe.

If you are not satisfied with our response, you may have the right to lodge a complaint with a supervisory authority in your country of residence.

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